Enterprise-Grade Security

Your financial data deserves the highest level of protection. SubPaid is built with security at its core.

How We Protect Your Data

We implement multiple layers of security to ensure your invoices, client information, and payment data are always protected.

256-bit Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

SOC 2 Type II Compliant

We undergo annual SOC 2 audits to ensure our security controls meet the highest standards.

Secure Infrastructure

Hosted on AWS with enterprise-grade security, redundancy, and 99.9% uptime SLA.

24/7 Monitoring

Continuous security monitoring and threat detection to protect your data around the clock.

Regular Penetration Testing

Third-party security experts conduct regular penetration tests to identify vulnerabilities.

Data Privacy Controls

Granular access controls and audit logs ensure your data is only accessed by authorized users.

Compliance & Certifications

SubPaid maintains compliance with industry-leading security standards and regulations.

StandardStatus
SOC 2 Type IICertified
GDPRCompliant
CCPACompliant
PCI DSSLevel 1 (via Stripe)
HIPAAAvailable on Enterprise

Data Handling Practices

Data Encryption

All data transmitted to and from SubPaid is encrypted using TLS 1.3. Data stored in our databases is encrypted at rest using AES-256. Encryption keys are managed through AWS KMS with automatic rotation.

Access Controls

We implement role-based access control (RBAC) and the principle of least privilege. Employee access to customer data is logged and audited. Multi-factor authentication is required for all internal systems.

Data Retention

Your data is retained while your account is active. Upon account deletion, data is permanently removed within 90 days. Backups are encrypted and retained for disaster recovery purposes only.

Incident Response

We maintain a comprehensive incident response plan. In the event of a security incident, affected users will be notified within 72 hours as required by GDPR and other regulations.

Report a Security Vulnerability

We take security seriously and appreciate responsible disclosure. If you discover a vulnerability, please report it to our security team.

security@subpaid.com

We respond to all security reports within 24 hours.